Misuse Of These Five Basic Words Can Literally Destroy Your Sales Author: Donna Maher
Website: http://wordsaremoney.com Added: Mon, 29 Aug 2005 15:46:07 -0400
Category: Sales & Marketing Online
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First, imagine you just heard that sleeping on a Wonder-Nail Bed for six hours a week will generate at *least* an extra $100,000 annual income.
Wow, you think to yourself, I thought I'd heard everything, and you click their link, purely out of curiosity (or the need for a good laugh).
You find a gigantic graphic with happy couple sleeping peacefully & looking really comfortable and $$$ all over the place... so you chuckle and continue reading all the benefits and features of Wonder-Nail Bed so that you can see what they are claiming and find out the price.
The descriptions are vivid and the implications of guaranteed wealth serve to make you continue, even though you are incredulous at the mammoth claims, you can't seem to quit reading...
Finally, the closing ...
We hope that you are now fully convinced that you need to buy this amazing bed! All you need to do is sign and fax our contract if you want delivery of your new Wonder-Nail Bed right to your home in just two business days!
More sales jargon..... We just know that testimonials keep pouring in! So, we hope you won't be making a bad decision by turning away from this outstanding offer today.
Ok, you've seen the gist of the salesletter. There are five words that really will destroy your sales efforts if they are misused in the way they are here. Those five words are 'if', 'buy', 'contract', 'hope' and 'bad'.
How should you not use them? Look how "bad" and "hope" were used. "We hope that you will be fully convinced that you need to buy..." and then "...we hope you won't be making a bad decision... " simply serves to insult the prospect's intelligence and indirectly implies stupidity if they don't buy.
Using 'hope' as in 'hoping the reader is convinced' implies you are not very confident in your own products,. And saying "...you need to buy..."is almost always an instant turn-off.
Instead, why not entice them to own it:
Just so that you don't wake up in the sea of regret, instead of in your new Wonder-Nail Bed, may we suggest our two-week, no obligation, in-home trial? Get all the exciting details at the bottom of this page.
Now you have their curiosity aroused, instead of their resistance.
Next, did you notice how "...sign & fax our contract if you want ..." aroused the 'Oh-No-I-Won't-Sales-Resistance-Flag" immediately in your mind? 'Contract' and 'if' used in this way strikes fear and arouses a stubborn and instantaneous mental "NO!" when you *demand* that your reader take action.
Nobody ever wants to make a bad decision. Nobody wants to be made to feel inferior or silly if they don't agree with you, and nobody wants to be told what to do or to buy from people who lack confidence.
If you always treat your prospective customers with respect, honesty, and as the intelligent beings which they are, you will gain more sales, more friends and more referrals for your business than you ever dreamed possible.
About the Author:
Donna is a nurse, a graphic artist, a webmaster, a mother, a grandmother & JOATMON. :-)) She manages many domains. BizUnlim.com AffordaSoft.com AffordaSoftSupersite.com DonnaMaher.us and several more. Hope to see you around!
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